Many organisations that undertake the full management and support of their IT estates can realise that rapid technology changes means that they would better benefit by working with a managed service provider like Spanish Point Technologies.
We work with our customers to support and manage their Azure, Dynamics 365 and Microsoft 365/Office 365, environments, enabling us to modernise their operational IT environments, to deliver the maximum value for their business.
Our Microsoft Managed Services exploit the power of Microsoft with secure, scalable managed services from a leading Microsoft Gold Cloud Partner, with Azure advanced specialisations, and a direct Tier 1 Microsoft CSP (Cloud Solution Provider).
Spanish Point operate an automated Cloud Management Platform for our customers that is integrated with the Microsoft Azure Cloud Platform. This covers:
Service Request Management
Provisioning, Orchestration and Automation
Governance and Policy
Consumption Monitoring and Metering
Resource Utilisation Optimisation
Our team of highly skilled certified Microsoft experts can help you manage, monitor and maximise your Microsoft deployments while freeing you to focus on your business. From strategic planning to production and beyond, managing your solutions, empowering your success and ensuring you get the full benefit of your Microsoft investment.
Our Support Service is a service level agreement providing for named representatives of the customer to contact the Spanish Point help desk and request assistance to resolve specific problems relating to the supported technologies and solutions.
The support team can call on our certified and experienced consultants. In addition, the support team can log calls with the Microsoft Premier Support desk should this be required for software bugs to get the necessary support resources to resolve issues.
Spanish Point offer all our customers 24 x 7 x 365 annual and draw-down support capabilities.