CRM Solutions /

Customer Portals

Increase transparency and give your customers their own experience

Improve Customer Engagement

Create a powerful new type of experience: External-facing websites that allow users outside your organization to sign in with a wide variety of identities, create and view data, or even browse content anonymously thanks to Microsoft Dynamics 365 business portal.

Spanish Point combines Microsoft best practices, global research, and our own experience with clients across a wide range of commercial and public sector organisations to provide customers with a proven methodology in order to design and implement online portal for customer service solutions.

Power Pages

Microsoft Power Pages

Formally known as Power Portals, quickly build website portals that deliver information and customer success portals with Microsoft Dynamics 365.

Create external-facing websites that allow users outside your organisation to sign in with a wide variety of identities, create and view data, or even browse content anonymously thanks to Microsoft’s customer self service portal. This way you can support your partners by creating supplier portals, customer engagement portal, customer self-service sites or user event registrations.

Power Pages is integrated in Dynamics 365 portal and allows you to quickly build customizable, low-code business websites such as employee portal, B2B portal, support portal, customer self service portal…

Effortlessly Roll Out Reliable & Secure Business Websites

The Power Pages Design Studio makes it easy to design, style, and configure modern customer service portals. With Power Pages, users are empowered to think outside the box and create a variety of professional, enterprise level solutions that can scale with your business. It can also be integrated with other tools in the Power Platform (Power Apps and Power Automate) to design customer engagement portals.

Power Pages makes use of Microsoft Dynamics 365 Portal, a low-code data platform, to securely collect and share business information with site visitors. Power Pages, like a lot of other Microsoft software, runs on Microsoft Azure and connects with Dataverse to provide advanced encryption, rich role-based access controls, and support for Microsoft Azure Front Door and other web application firewalls. Microsoft Azure DDoS Protection helps address top web security vulnerabilities.

Innovative Solutions

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Customer Self-Service

Create all-day, customer self-service, including warranty registration, returns, support inquiries, appointments, and bookings all within Power Pages.

Powerapps

Community Services

Design a solution to offer a range of community services, including self-service permitting, licensing, incident and outage reporting, and grant applications to millions of citizens.

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Partner Support

Use Power Pages to streamline business processes with partners, including supplier onboarding, sustainability tracking, inquiry management, and vendor support.

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FAQ Sites

With Power Pages, develop a ‘Frequently Asked Questions’ site to answer common questions about products, services, special events, policies, and procedures.

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